Article 1: Application
These general conditions of sale apply to all sales of coins, medals, tokens, banknotes entered through the website www.ma-shop.com for the Comptoir Des Monnaies (www.comptoir des monnaies.com).
This remote servicing is provided jointly by:
Le comptoir des monnaies anciennes sis 8, Rue Esquermoise à Lille (59000 France)
Le comptoir des monnaies anciennes sis 11, Rue Condorcet à Reims (51100 Reims)
The translation of these terms in other languages is provided as a guideline and is not guaranteed accurate, only the French text refers.
Article 2: Orders
You must be of age and possess the legal capacity to make a purchase from our store.
3 / Item Availability
All items shown are in stock, coins and banknotes are available in limited numbers, mostly in a single copy.
If the number of command proved greater than the number of items in stock we can not guarantee delivery to you and proceed to a full refund immediately, the client will not be able to claim compensation in this case.
4 / Price
Prices are quoted in euros and net income, excluding shipping.
Prices are subject to change at any time without notice.
In case of order placed before the price change, it'll be sold at the price without increase.
All orders are payable in full with means of payment available when purchasing.
For deliveries outside France, any customs fees or local taxes, as well as various statements, are the only responsibility of the recipient.
5 / shipping costs
Our shipping costs are based on a fixed contribution to the cost of postage and the expense of packaging necessary for the proper preservation of your purchase (bubble envelope, protection ...).
These fees can be found in the right section provided on ma-shop portal.
6 / Payment
Bank Transfer (France, EU, DOM-TOM & Rest of World)
The fees will be charged to the customer, you will get our bank details after checkout.
The shipment of goods will be only shipped after confirmation by our bank's credit amount (approximately 48 to 72hr).
We will not proceed with the shipment if the entire sum does not reach us, please check with your bank that the charges are totally for you.
7 / Shipping
Delivery is home to the address on your order, delivery time includes preparation time of your order and time for delivery by the carrier, it can vary depending on your location residence.
For delivery in France, the average time is 2 to 3 days, 7 to 10 days for an international delivery.
Warning: The expedition of currencies earlier in the year 1500 and values above 1500 € are subject to obtaining an export license from the Customs Service, which may cause a delay of order processing .
Our responsibility could not be engaged in a late delivery arrival for transport reasons, the time showed when placing your order, are indicative and not reference.
Your order will be processed upon receipt of payment must be received within a maximum period of five days, the shipment will be triggered once the sum is credited to our account.
For deliveries outside the European Union and overseas territories, customs duties and taxes related to the possible delivery of an item are your responsibility, we do not know all applicable laws and other formalities customs in different countries and are not required to verify them.
We invite you to approach the authorities in your country to see them.
In the case of an order deemed unsafe by our scoring system (prevention against fraud) or orders due to shipping difficulties, we reserve the right to cancel an order, in this case a full refund the amount of the order will be made.
In accordance with French laws to prevent against money laundering, concealment and transactions in precious metals, we will ask you a copy of identity card or passport and possibly a proof of address (recent electricity, gas or telephone bill) to validate an order for certains goods and for all gold coins.
We can also check these informations directly by phone or any means needed.
Goods will be shipped only if we've got all documents needed and after checking it.
In the case of late delivery of your order and before any contact we recommend:
Check in your account the accuracy of your delivery address
If delivery is made by mail, you go to the office covering your area to check the package is not waiting there.
Otherwise you can contact our customer service.
In the case of loss or theft of the package, we ask that you notify us as soon as possible to our customer service and recommended send registrated letter to the carrier concerned within 3 working days.
A survey will be conducted by the carrier, after and if your no responsibility, we pledge to refund you your entire order.
If you experience a problem with the packaging of your order (package opened, repacked ...), you must refuse delivery and specify the specific reason, if you accept a package or damaged your only responsibility would be engaged.
8 / Guarantees, Payment
In the case or the receipt of your order it does not suit you, we promise to refund your purchase provided that items be returned in their original packaging, accompanied by the invoice and the statement or you received, you have a period of 7 days after receiving the package to return it to us, you must first inform our customer service via email or telephone.
The return address is:
Le Comptoir Des Monnaies
Internet Service Back
8, Rue Esquermoise
We will provide the exact conditions of return and transport any package that we would be returned without following our instructions will be denied.
The return costs are at your charge, we will refund only the amount of your order (including shipping)
9 / Transfer of ownership
The transfer of ownership to the buyer will be effective after full payment of the order.
The transfer of transport risks (damage and loss) will be made upon acceptance of delivery by the buyer (see $ 7)
10 / Limiting Access
We allows the use of its data in a strictly personal, if you're not allowed to copy all or part of this website either manually or by vacuum content, all images, content, logos, Colors are the exclusive property of the Comptoir Des Monnaies, any reproduction, even partial, should be a written statement.
We authorize you to make a hyperlink to our website, provided that it is not harmful to our image, you can for example a link if you are a webmaster of a site related to numismatics.
11 / Liability
The photographs of coins and banknotes are for illustrative purposes only and not contractual, lighting and shooting may slightly alter reality, the descriptions are made according to our experience with coins and using literature to give you the most relevant information, the state of the coins will always be disclosed in the specification.
If you would like further information on an item, you can contact us directly for more details
If a mistake on a product between its characteristics and its real form presented on the internet, the Comptoir Des Monnaies can not be held liable.
We respect French laws for publishing articles, books and products featured, we disclaim any responsibility if the products ordered or go against the laws of the destination country, it is your responsibility to learn about laws of your country of residence.
We could not be held responsible for delays in delivery due to an event (strike, fire ...).
12 / Law & Acceptance
These general conditions of sale, and the rates are accepted in full and without reservation from customer when an order is placed, such acceptance takes precedence over its own conditions of purchase.
These terms may be changed at any time without notice.
In case of dispute, the competent court will be:
The the Tribunal de Commerce de Lille 28, rue des Archives - 2nd Floor BP 109 - 59009 Lille Cedex Elevator B
14 / Contact
You can reach us by telephone at +33 (0) 220.127.116.11.36
Our opening hours (Tuesday through Saturday from 9:30am to 12:45am and from 2pm to 5:45pm)
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